Freight optimisation, customs automation, and real-time trade compliance — from carrier selection and route planning to AI-powered duty drawback and regulatory risk monitoring.
Freight costs rising 15–30% post-pandemic. Customs compliance managed via spreadsheets and tribal knowledge. Carrier performance invisible until invoices arrive. Port congestion and geopolitical shifts triggering expensive reactive rerouting.
Months 1–3. Consolidate all freight spend. Score carriers. Identify lane optimisation opportunities.
Months 3–12. Automate HS classification, duty calculation, and sanctions screening. Payback within 9 months.
Months 12–24. Deploy Logistics Agent for booking, tracking, and exception handling. Human escalation for strategic decisions.
Agents applied in this service
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